If you have decided to go with colocation for your server, the first decision that must be made is whether to use a managed colocation service or unmanaged. This can have a significant impact on things such as how much maintenance will need to be done be the customer versus the provider, what things can be run on the server and pricing.

Managed Colocation

With managed colocation, we generally take the responsibility of providing any software upgrades to the provided applications on the server and general maintenance such as reboots, hardware issues and any backups they may include.

This level of service is particularly useful to those individuals who are not very technically inclined or do not have the time or resources to handle the more mundane troubleshooting and maintenance.

There are restrictions to using such a service however. You still own the server and any hardware or software expenses are still covered by you. The managed server only allows those supported applications to be updated and maintained. If a specialized operating system or software application is needed for the server, but is traditionally unsupported by us, we will need to discuss the options to see if we are able to support it.

And, while managed colocation is more expensive than unmanaged, it will save you the headache of trying to get your server to work if there are any problems.

Unmanaged Colocation

If you want to have control over the configuration and use of the server, unmanaged colocation is the best choice. This is very different from the managed services, though.

You are required to manage all of the hardware and software on your own. This allows for much greater flexibility in what can be done, but has the drawback of more work by you. It will be your duty to take care of all upgrades, patches, configuration, security and fixing any problems.

Of course, in either situation, you are bound to our service agreements. We do ask that certain things not be hosted on the server. These items include pornography and unrequested mass e-mailing (or SPAM).

 



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